this happened before xmas I decided to get my hair done I am blonde - dyed blonde and decided to go to a different hairdressers. I wanted to go for more of a light brown colour with some blonde highlights through it. So the lady said she could do it. It turned out really dark brown and I was not too happy about the colour but she said it would fade when I would wash it.
After 1 wash I noticed my hair was turning green and people were noticing it so I went back and showed them it.
They told me they would sort it out and put bleach (mesh highlights) on it. But there was still green in it.
I decided to go back to my regular hairdresser and she told me that my hair was a mess that they had ruined my hair that they should never have put bleach on my hair that that wouldn't take away the green...instead they should have used a toner to take the green away... I have been attending my regular hairdresser and she has not put any colour on the ends of my haior apart from toner but at my last visit she said if I was to put colour on my hair that it would fall out because they damaged my hair so bad applying direct bleach to my hair after it being coloured brown to try hide the green and now I have to get it cut out of my hair. She said my hair is that badly damaged that it is not hair anymore.
So just wondering what do I do when I originally went in to tell the hairdressers that my hair had turned green they told me that I must have moved house that the lime in the water could change my hair green but I had not moved house. I am really annoyed over this and thought my hair would be back to normal now but my other hairdresser has tried the toner on it and nothing seems to work....so any ideas on how to word a letter of complaint??