WOL Contracts – FAQ
We are delighted to announce the introduction of WOL Contracts for Suppliers. This new capability will allow WOL’s suppliers execute contracts with couples online through our website and will store and save your executed documents in one handy place.
How long will executed contracts be stored?
Provided you continue your supplier subscription with us, the executed contracts will be stored for 7 years.
How long will draft contracts be stored?
Unexecuted draft contracts will be automatically deleted after 6 months from the date of creation.
How do I upload contracts?
Contracts are created through the Supplier HQ. The text of the contract can be typed/pasted into the relevant field, along with the email address and name of the couple/bride/groom.
Can I download draft or executed contracts?
Yes you can download and save executed contracts.
Can I amend draft contracts?
Contracts can be amended up until the point they are signed by either party (i.e. yourself or the user).
Are the contracts date stamped when executed?
Yes
What do I need to do to use WOL Contracts?
Firstly we would suggest that you review your contracts to ensure that they comply with all relevant legislation. Some of the legislation you might want to consider includes:
- Sale of Goods and Supply of Services 1980
- Sale of Goods and Associated Guarantees Directive Regs 1999/44/EC. S.I. No. 11/2003
- Unfair Terms in Consumer Contracts Regulations (93/13/EEC )
- Consumer Protection Act 2007
- Distance contracts EU Consumer Rights Directive (CRD) S.I. No. 484/2013
- GDPR & privacy law
- Any industry specific laws or regulation applicable to your business
I have never executed my contracts online before, any top tips?
Good question! As you and your customers will be executing the contracts online, they are considered distance contracts. Some tips to remember for distance contracts:
| Before purchase |
You must provide your customers with clear information before they
purchase, including:
You might consider emailing this information to customers in advance of the contract or including this information in a box at the beginning of the contract, for review by the customer. |
| At checkout/execution | You must give your customer the following information:
You might consider including this information in a box at the beginning of the contract. |
| After purchase |
Customer must receive
written confirmation of the transaction, on paper based or in a durable
format such as email.
We will also send the customer a copy of the contract to their WOL account. |
| Cooling off period For distance contracts | Under Irish law, customers have 14 calendar days to change their mind without having to give a reason (there are some exceptions). |
Where can I find the terms and conditions for WOL Contracts?
We have updated our General Website Terms and Conditions to include this service and you can find them here.
This FAQ is not intended to provide legal advice and we recommend that you take legal advice to ensure that your form of contracts and the process you utilise to execute them, is suitable for use through WOL Contracts.
