We had Claire for our wedding last year and while she is def very good and a talented photographer, I found her a bit, well, for want of a better word moody on the day. She is also veeery expensive and personally I didn't think the after-care service justified her prices. She made executive decisions about how many B&W photos to put in our albums and we just had an hour or so to look through all the photos in her studio before picking the ones we wanted. There was no website or book of proofs to looks through which I thought was a bit of a let down.
Our album is fab and we are happy with it now but we had to change some of the photos either because there were too many B&W or they weren't the photos we choose and we had to pay to change.
Hope this helps.