query for buying online from Next

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princessB2B Posts: 354
Anyone know if you buy online from Next can you return to the stores in Ireland? Also can we buy from next.co.uk or next.com only?
newlywed0912 Posts: 734
as far as i know, if you buy online, u can return them to the shop in ireland. thats what lady in next told me a few weeks back :wv
Lucky Mrs Posts: 1167
Yes you can, I ordered a few things recently from them and I remember reading it somewhere that I could return them in the shop if I needed to but I needed to have some sort of receipt I think if I remember correctly there is a receipt for this in the package when its delivered. They are really fast, last time I ordered on a Friday and it was delivered to me on the Monday.
excitedjuly12 Posts: 1722
Yes they can be returned to shop. Am I right in saying if you order online and get delivered to shop, delivery is free.
amthee Posts: 688
If you buy it online and get it delivered to your home and you pay a delivery free. To be honest I'd ask the shop to get it in for you. I ordered shoes online and had so much hassle O:| O:| O:| O:| Firstly after four weeks of not receiving my shoes they finally decided to send a second order. It took me weeks to get a refund onto my card. I had to pay for the second order while they processed my refund. Around six weeks after the second order was placed I finally got a refund but took several calls to get my refund.For one call I was ten minutes waiting to speak to someone and that was at 14 cent a minute.
craigsmrs Posts: 341
[quote="amthee":3oz581yh]If you buy it online and get it delivered to your home and you pay a delivery free. To be honest I'd ask the shop to get it in for you. I ordered shoes online and had so much hassle O:| O:| O:| O:| Firstly after four weeks of not receiving my shoes they finally decided to send a second order. It took me weeks to get a refund onto my card. I had to pay for the second order while they processed my refund. Around six weeks after the second order was placed I finally got a refund but took several calls to get my refund.For one call I was ten minutes waiting to speak to someone and that was at 14 cent a minute.[/quote:3oz581yh] You can choose online to have it delivered to a store for free too. Have to agree their customer service is awful!
aug2012bride Posts: 83
hey ladies, i ordered from next online last week. for ireland its i asked the shop could they order in for me & was told NO! only reason i went with them was coz it was the only place i could find the dress i was looking for. anyway answer is yes, u can return to the shop here in ireland. p.s. if u order 2 items, in my case a dress & cardigan they are delivered separately (1 day apart) which i found strange!
princessB2B Posts: 354
thanks guys. I went into store on Saturday and they ordered them for me. Massive price difference between UK and Ireland >:o( how is £60 = €83!!
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