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Irish Diamond Limousines

Limerick, Limerick
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Reviews for Irish Diamond Limousines

0.5/5
4 reviews
Quality of service0.5/5
Value0.5/5
Responsiveness0.5/5
Flexibility0.5/5
Professionalism0.5/5
Nicole O'Brien
Added 9th Oct 2016
Wedding 17th Jun 2016
I booked an Ivory Bentley for our special day with Irish Diamond Limousines. I booked the car months in advance and paid a deposit on booking and paid it off fully 2 weeks before the day as required by the company. My church ceremony was at 2pm and at about 1:45 pm a Silver Mercedes with a MASSIVE DENT on the back of it drove in our driveway... without any prior warning or phone call. This was 15 mins before my ceremony began and the completely wrong car. The driver advised us that the Bentley had been broken into the night before and this is all they had. (I believe they had double booked the car). I asked why a phone call was not even made to us to let us know ? As they have other cars we could have choose from or we could have at least been prepared !! A shrug of the shoulders is what I received. This was my wedding day, the most important day of our lives and we ended up with a shabby dented old Mercedes that we did not want ! A family friend had the same car in better nick, I would have asked them if that is the car I wanted...! My husband had insisted we have a Bentley as he wanted to go all out for our special day, so i felt disappointed having to tell him at the top of the alter moments before we tied the knot!! Lucky, I am quiet a resilient person and did not let it ruin my day but I could have gotten really upset and my makeup would also have been ruined !! Having spoken to others after the day, I have heard more horror stories about the company. I just wanted to advise anybody that is looking to use them to make sure the night before and even the morning of, that the correct car is coming... or don't use them would be better !! My mother called and complained the Monday after the wedding and we did receive a full refund... but unfortunately I cannot change the disappointment on husbands face when he saw it or the pictures we had envisaged in the beautiful Bentley of our Wedding Day ! On receiving our refund, enclosed was a sarcastic comment to the effect of 'Refund, although used on the day'... considering it was 15mins before the ceremony when we found out about the car, what was I supposed to do? Call a taxi to the church? I just believe that companies cannot get away with this unprofessional and careless approach to a day that couples plan for years to be perfect !! Maybe I am over reacting over a car but it was such a big part in our day that I think it is worth warning all bridal couples about !!
Mary
Added 3rd Aug 2015
Wedding 31st Jul 2015
Very disappointing. The car we ordered 6 months before the wedding didn't show up. Ordered black and ivory car, a silver grey car turned up at the church. No phone call beforehand and driver had no explanation. Told him we were unhappy, it wasn't the car we ordered and he said he was only the driver. Never heard anything more from them, no call, explanation or apology. I phoned after the weekend and was told our car wouldn't start the day of the wedding so they sent a different car. Again no apology. Very disappointed with the whole thing, we specifically wanted an ivory car. Wouldn't recommend, unreliable and poor customer service. We had paid in advance also, no offer of a refund of any amount.
Aoife & Mark
Added 25th Jun 2014
Pat in Irish Diamond Limousine's provided us with an amazing Daimler for our recent wedding. The driver, Mick, was so nice, very down to earth. The car itself was a 1985 model but was in impeccable condition and very comfortable to travel in.
Kevin
Added 21st Aug 2013
Pat from Irish Diamond is a great guy to work with.He recently provided a gorgeous Daimler for our charity Clare's Wish Foundation. The selection of cars he has incredible and all so well kept.
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Irish Diamond Limousines are not currently promoted by weddingsonline

Are you Irish Diamond Limousines? Contact us to find out how to claim your listing and manage your reviews.

Our showrooms are on the Church Road Raheen, Limerick.We have a selection of wedding cars to suit your individual needs and style:[phone removed] Vintage cars of differing types and colours,All cars come with champagne, ribbons and an umbrella.3 Limo's with different interiors and colours also 2 Stretch Hummers.We now also do The Party Bus for hens and stags for up to [phone removed] people!The showroom is open for viewing by appointment only, please contact Pat at [phone removed]Email me at [email removed]