Bord Gais does my head in AGAIN

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Chocolatebuttons Posts: 369
Im so [b:1djrk3d7]SICK[/b:1djrk3d7] of Bord Gais and their billing system!! Every time i get a bill its bloody estimated, always incorrect so I have to go and look up the correct number from the meter and ring them. Then this time they say oh sorry about that [b:1djrk3d7]again[/b:1djrk3d7], we wont estimate it again and we'll send out another bill. Amended bill arrives today and its WRONG AGAIN! What is so hard about it, I used 2 units, yes 2 not 65!!! I never turn heating on unless its minus 25 outside so all i am going to pay is my standing charge, tax, vat etc. What really annoys me is all the people they are probably screwing because they don't go through their bills with a fine tooth comb like me :-8 Robbing, thieving, no good ba****ds Rant over, feel better now.
Daff Posts: 11644
I know when my billing date is and just log on online with a reading jut before bill is due. Have never had a problem doing it this way.
happyfamily Posts: 3323
Yup I submit online meter readings too
groovee Posts: 529
Stupid question but - how do you check the units used?? I'm probably getting ridden too but never realised!
Daff Posts: 11644
you should have a meter somewhere? probable beside your ESB meter. Ours is just outside our front door.
ghostchild2 Posts: 6237
Oh I must look at our bill. We've said our last 2 have been very high (never were this high with ESB so thinking of switching back). Maybe they are just estimating also and we stupidly just pay them O:| O:| O:| O:|
pigeonwife Posts: 3789
Girls is this for electricity or gas or both? We have switched to bord gais for leccy (don't have gas) but never even looked at bill TBH! :-8 Will definitely check it our now though.
Daff Posts: 11644
i do online readings for both PW. Usually they'll only do 2/3 actual readings a year themswelves and estimate the rest.