I have recently ordered my dress and Sylvia was lovely and patient with me, it was the first place i went and the last. my dress being a past collection and not in shop had to be ordered in. went i first went to try it on it was a saturday and the young blonde girl had no personality and didnt know sugar, so i left without the dress. after shopping in other places and other than reflections in lisburn they were all money grabbing snubs and some were disgusted that i brought my 2 year old daughter along, and kept on glaring at her. i went back and ordered the dress in again but because of the 12th of july hoildays there was a mix up and had to re order the sample for me to try on again. sylvia and myself sat down and looked at the designer yet released collection for 2015 as i was interested in one dress but that dress cost £4000 yikes! so that cemented the sample was for me. she explained that she would try to get me the material off her stockist for cheaper than the designer and will look into making a dress off my design for my girl of the same colour of my dress. she was incredibly helpful and understanding. and we got the dress for cheaper.
i found her to be lovely and attentive, she didnt mind my daughter running around and spoke softly. i dont know about alterations yet.
Sylvia is brilliant, her other staff not so much. defiantly week day appointments.