Barnabrow Country House

The owner of this venue is very difficult to deal with. At first I thought it was just me that thought so (our final arrangements meeting left a lot to be desired), but I have since heard from a number of other couples who have had the same experience.
Customer service doesn't exist in this place, so if you have a problem I would suggest keeping it to yourself. Examples of what we did not like as follows:
My mother in law did not enjoy her stay at Barnabrow during our wedding, and also did not like how upset the owner of this venue had made myself and my husband (I tend to keep tight lipped in situations like this to avoid conflict, but my mother in law took it upon herself to complain for me, of her own volition). My mother in law is not tech savvy (doesn't often do emails, has likely never written an online review) and lives abroad (so wouldn't be likely to ring the venue with a complaint). She instead opted to write a private letter of complaint to the owner of barnabrow, a letter which she chose to write without consulting my husband or I; something she was well within her rights to do, but something that was ultimately done completely separate from myself and my husband. So you can imagine my surprise when I received a phone call from said Barnabrow owner two weeks after my wedding (when we were on honeymoon no less) to complain and whinge to me about a letter she had received from my mother in law! A letter which I had never even seen or heard about! I told her multiple times; I had NO idea this letter was written, I hadn't spoken to my mother in law since the wedding (besides sending her pictures during our honeymoon), so why did she choose to call me? I never got a solid answer, I did however get manipulative phrases such as "you're making me want to walk away from this business" and "I dont want to be in the wedding business anymore". Ok? Our wedding day went swimmingly with no complaints from our guests, no breakages, and me and my husband avoiding the business owner as we didnt want her negativity ruining our day after her behaviour the eve before, so I am unsure what we did to cause the business owner to want to run? Must have been that one letter from my mother in law? Phone call went on more than 25 minutes, and was witnessed by my husband, and two of our friends who were all in disbelief.

As I said previously, this venue is extremely DIY, something we did not have an issue with until our wedding had ended around 2am, and not a single person offered to help us with our bags, boxes, gifts, and a number of other items, which my husband and I had to carry up multiple flights of stairs to the honeymoon suite. Good thing we have a sense of humour, but not exactly how one expects to spend their wedding night.
The venue offers exclusivity for weddings, which is something that was actually a deciding factor for myself and my husband when we were choosing a venue (like who wouldnt want a private venue for you and your guests to enjoy?) But we were ultimately told a week before that they had booked another wedding in the rooms that were originally booked by us, for the night before (which resulted in myself, my bridal party, and sets of parents being holed away in what I can only describe as a room which had the vibe of a cave, no natural lighting, and dirty as hell. Not an ideal room to get ready for your wedding in, my photographers and MUA were not impressed. I felt more sorry for the other wedding party, who seemed completely shocked by our arrival during their event. (Also the noise level from the other party kept us up most of the night - who wants bags under their eyes on their wedding day? - But they were well within their right to party so we grinned and bared it).
Besides all that - the rooms were filthy and it's just not of a good standard at all.

Unfortunately I was not 100% happy with my experience with Barnabrow. The outdoor space is beautiful but the bedrooms need a good bit of TLC. The restaurant manager was wonderful and did a great job running our wedding. We did have a few issues though which really upset us - Our cake toppers and other parts of our wedding cake were dumped, and the cleaners asked us to leave the bridal suite at 11:30 am but other guests who hadn't paid for late check out weren't disturbed until well after lunch. We also found that information was lost in the planning process as we had to deal with 2 different receptionist. Things would have run smoother if we were dealing directly with Christine from day 1. A number of our guests also commented on negative encounters with the owner during breakfast the following morning. We also found her to be rude, dismissive and very disrespectful. She didn't even congratulate us on our marriage our thank us for our business. We had ~120 people at our wedding and nearly all the rooms at the venue were booked so the owner would have been making a lot of money off our day. It's just unfortunate that she wasn't grateful for that.

Great staff , very flexible , amazing setting in east cork , the food was a class of it's own. Highly recommend this venue in every way . Will go back for Sunday lunch

Amy who I dealt with 90% of the time was amazing. The food was beautiful and the staff on the day of the wedding were fantastic especially the barman. Some downsides were the cottages that we had booked they could all have done with more of a clean they lacked proper attention to detail when it came to cleaning .This really is not good enough when you are paying ?525 for 2 nights. The bridal suite was absolutely freezing this did upset me as it was our wedding night so I would have thought the room would have been checked out before hand. This room also needed a better clean. On the morning after the wedding I met the owner in the breakfast room who told me they had put more staff on this morning as everyone had just "descended on the place all at once" the morning before for brekfast, and 11 had only been booked in for breakfast the night before so it wasn't really enough notice for that. This left a rather sour taste in my mouth as it was the morning after my wedding which i had slept in a freezing cold room wearing a hoody in bed and the owner scolded me rather than actually congratulating me or asking how everything went or if everything was ok? I would say for quality of food it is a lovely place to have a wedding but I wouldn't really rate it considering the price you pay after that.

I actually think this place was so amazing and really want all my friends to get married here so I can go back. Food is unreal, the place has such a relaxed atmosphere. The staff are chilled, super helpful also and will do all you ask of them without question. I got married outside in August and it was like Spain! Unreal and more then I could ever dream. Also it is affordable!!!

I cannot speak highly enough of Barnabrow House. We had our wedding there in August 2018 and everything was perfect. The staff, the food, the venue, the atmosphere, the list goes on. Our guests all said they felt like they were in a villa in Italy or Spain (we also had a gorgeous day weather wise). Nothing was a problem to the staff they really went above and beyond for us, especially Susan who is an absolute gem!! Would love love love to do it all over again!! Thanks Barnabrow! :-)

Have to say they really were fantastic on the wedding day itself and all of our guests loved the venue, accommodation and food.