30th September 2010 09:58
[quote="cherrychapstick":uqmpjeco]Whats the rational behind lo-call numbers, especially when most people get free local and national calls in their bundles? Do the companies using these numbers get a % of the call cost? Or some kickback from the service provider?
Surely there should be an alternative national number other than the lo call number?! Like the government departments do. And if the companies using these numbers gain no financial reward, then why should they care how we get in contact with them! Seems a little bit suss to me.[/quote:uqmpjeco]
An 1890 number is known as a LoCall number. It was devised to allow customers call businesses from all over the country, but for a flat local rate. So, you could call a business in Dublin for the same cost as calling a business around the corner.
An 1850 number is known as a CallSave number. It was devised to allow customers call businesses from all over the country, but for a flat rate no matter how long you’re on the phone to them. So, you could call a business in Dublin or around the corner for 1 minute or 31 minutes, all for the same cost.
These numbers where originally devised before there was major competition in the telephone market in Ireland. Now, with the advent of more than just Eircom in the home landline market, and with the vast mobile market, call costs to 1890 numbers can vary widely – from 5c per minute (the original target price) to 31c per minute on some mobiles.
[b:uqmpjeco]An 0818 number is known as a National Call number. This type of phone number was devised to allow businesses charge an extra small premium above the regular cost of the call.[/b:uqmpjeco]
Therefore, any companies that provide this type of phone number as a contact point are actually making money from their customers calling them.
Most phone companies don't include any of these numbers in your free bundle minutes on your mobile or on your included evening and weekend calls on your landline package. But is you get the actual office number the call can be free!!
It is the same in the UK for 0845 numbers....