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On Silver Pond

Mount Earl, Adare, Co. Limerick
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Reviews for On Silver Pond

5.0/5
19 reviews
Quality of service5.0/5
Value4.9/5
Responsiveness5.0/5
Flexibility5.0/5
Professionalism5.0/5
Review by Jacinta
8th Apr 2017
I'm absolutely delighted about the service received by Tracey and her team. After many failed attempts at creating the invites myself online, I found On Silver Pond through a Google search and arranged to view the show room in Adare. Tracey was extremely helpful from the very start and went out of her way to ensure that we got our invitations as quickly as possible. The invites themselves were extremely good quality as were the RSVPs and Directions. The theme of the invite was carried through to the RSVP and directions card and all looked very well. All were posted to us in London with not a scratch or missing card! I would definitely recommend On Silver Pond if you are looking for good and quick service. Thanks again to Tracey and her team, Jacinta & Tom
Response from On Silver Pond
Hi Jacinta & Tom, Thank you both so much for your review, we are delighted that you were pleased with your bespoke wedding stationery and the service that we offered. It has been such a pleasure to work with you over the past few weeks and we hope you enjoy sending out your invitations to your guests!! Every good wish to you both, all the best, Tracey x
Review by Úna + Nicholas
18th Feb 2017
So happy and impressed with service provided, communication was always excellent, Tracey was so good at corresponding via email/phone and kept us up to date on progress of design and production. The studio is worth a visit, so many examples of past creations on display, helpful to see up close how the stationary looks and feels, it was helpful to us to see other designs in terms of finalising what we wanted for yourselves. The final product was exactly what we wanted, everything looked and felt great and would highly recommend. Thanks Tracey, wishing you the best of luck!
Response from On Silver Pond
Hi Úna & Nick, Thank you both so much for taking the time to review your wedding stationery, I can't believe you reviewed us whilst on honeymoon, wow!!! Thank you so so much for your very kind words, it was our absolute pleasure and privilege to create your wedding stationery for you and to see it all follow through from initial invitations to ceremony booklets and venue accessories was lovely. You were so easy to work with and we really enjoyed the meetings and discussions :) Wishing you both a lifetime of happiness together, filled with love and laughter, all the best, Tracey x
Review by Lyndsey
4th Feb 2017
I am delighted with the Save the Dates that Tracey and the On Silver Pond team made for my wedding day. I will definitely be using On Silver Pond for my wedding invitations when the time comes around. I couldn't recommend Tracey enough, she's very responsive to emails and very open to suggestion when it comes to design etc.
Response from On Silver Pond
Hi Lyndsey, Thanks so much for your amazing review, we really appreciate it! It was a pleasure to work on your save the date cards and I'm looking forward to working with you on your wedding invitations closer to the time :) Warmest Regards to you and Mark, Tracey.
Review by Carly
23rd Sep 2016
I ordered my invites and rsvps from On Silver Pond and from the moment I spoke to them they were wonderful. They responded to any queries I had immediately and went above and beyond to get my invites to me within a short timeframe. I would recommend On Silver Pond to family and friends - 5 star service.
Response from On Silver Pond
Hi Carly, thank you so much for your review, we really appreciate your feedback and are delighted that you were happy with the service and your wedding stationery! We loved working with you to create your custom design and it was our pleasure to make sure you received them on time! Wishing you all the very best for this September!! Warmest Regards, Tracey xx
Review by Sharon
28th Jul 2016
We decided to make a donation to a charity close to our hears for out wedding favours and I got in contact with Tracey from On Silver Pond and she could not have been anymore helpful with the design and wording on the cards they are just perfect Tracey thank you so much ..
Response from On Silver Pond
Thank you Sharon & Paul for your review, it is so appreciated!! It was our absolute pleasure and privilege to create your charity wedding favour cards, they will be a lovely touch for your wedding day!! Very best wishes to you both!! Warmest Regards, Tracey x
Review by Rachael & Steven Haines
2nd Apr 2016
We ordered our invites, RSVPs and mass scrolls from On Silver Pond. The quality of all these was excellent. We received a huge number of compliments on all of these and Tracey couldn't have been more helpful. She went above and beyond to make the whole process as easy as possible, was extremely friendly and always ready to answer any questions. I would definitely recommend On Silver Pond as a wedding stationers.
Response from On Silver Pond
Hi Rachael & Steven - thank you both so much for your review, it is much appreciated! We really enjoyed working with you to create your invites and ceremony scrolls and are delighted that you and your guests liked them!! Wishing you both a lifetime of married bliss, Warmest Regards, Tracey :)
Review by Clare Kelleher
19th Mar 2016
Tracey and the Team at On Silver Pond were excellent. I had ideas of a specific design that was more or less "in my head" and they were patient and worked with me through several drafts to produce the perfect product.They were always responsive to queries and even sent us a card on the day of our wedding to wish us well which was a lovely touch. Highly recommend :)
Response from On Silver Pond
Hi Clare, thank you so much for your amazing review, it is very much appreciated! We really enjoyed working with you both to create your custom design and are delighted that you are pleased with the results! Wishing you both all the happiness in the world! Warmest Regards, Tracey and all at On Silver Pond :)
Review by Noirin & Paul
3rd Jan 2016
We could not be happier with the service we received from On Silver Pond. From designing our personalised wedding invitations right up to there arrival they made the whole task so quick and easy. They were always prompt to reply to any queries or changes we wanted, which meant alot to us as we are planning this wedding from abroad. The shimmer card stock is of particular high quaility and they designed our invitations exactly as we wanted them. I would highly recommend this company to future brides! Thank you for all your time, efforts and patience Tracey and Tony, the outcome is perfect and you were always a pleasure to deal with.
Response from On Silver Pond
Hi Noirin & Paul, thank you so much for your review, it is much appreciated!! We really enjoyed working with you to create your bespoke wedding stationery, it was our pleasure to be a part of your wedding planning, thank you for choosing us as your stationers! Wishing you both a lifetime of happiness, all the very best, Tracey.
Review by Ledwidges
26th Nov 2015
We were blown away by the service and quality product we received from On Silver Pond.We are based in Dublin so conducted all conversations on phone/mail without any issues. One of my bridesmaids illustrates as a hobby and I loved the idea of her creating bespoke for the invites. As she wasn't a professional the On Silver Pond needed to get the artwork from a hand drawn piece and onto their system. I was so impressed by how easy they made it for us despite it being an "above and beyond" request. I also mistimed my invites but On Silver Pond were able to get me completely back on track without me even noticing my mistake. I only realized it afterwards. Dealing with On Silver Pond was a pure pleasure and I'd recommend them highly.
Response from On Silver Pond
Hi Sharon, Thank you both so so much for your amazing review and such kind words! It was such a pleasure to work with you both in the lead up to your wedding and we loved working with you to create your bespoke design - your bridesmaid definitely has a talent with illustrations! It was fantastic to see it go from illustration to printed stationery :) Wishing you both every happiness in your married life together, all the very best, Trace x
Review by Laura
14th Nov 2015
All the team at On Silver Pond are fantastic! I got exactly what I wanted from the guys, I even changed my mind a lot and it was never a problem!! I do not have a negative thing to say about my experience....I would buy from them again in the morning!! X
Response from On Silver Pond
Hi Laura - thank you SO much for your wonderful review, it means so much to us that you were pleased with our service and we really enjoyed working with you to create your personal design!! We hope that you are enjoying married life and here's to a lifetime of happiness together for you both! Warmest Regards, Tracey x
Review by Ruth Madigan
24th Oct 2015
Tracey and her family were fantastic to deal with...so helpful, understanding and efficient in everything they did.. We got our invitations and mass booklets from them and would highly recommend them.. Couldn't have been better..
Response from On Silver Pond
Thanks a million Ruth for your review, we really appreciate it and loved working with you on your bespoke design! I hope married life is treating you well and wishing you and Kieran all the happiness in the world :)
Review by Yvonne Walsh
25th Sep 2015
Excellent service, coordinated all our stationary, invites, favour cards, mass scrolls, table names and thank you cards. Great quality!
Response from On Silver Pond
Thanks you so much Yvonne for your amazing review, it was such a pleasure to create your coordinated custom wedding stationery!!
Review by Claire Coughlan
18th Sep 2015
There are not enough words to describe how happy we were with our wedding stationery. People are still commenting on how fabulous our wedding invites were, our mass booklets and our thank you cards - all of which were put together so fabulously by Tony and Tracey. I had an idea of what I wanted and they made it a reality - better than I could ever have asked for. They were so patient and easy to deal with and making small changes was never a problem. They looked after all aspects of our stationery and even did our menus, table numbers and table plan as well so everything looked the same which was great. I could not recommend them highly enough and if anyone reading this is considering a company for their wedding stationery - Book On Silver Pond. You wont regret it. Thank you all so much for everything. Claire & Ollie
Response from On Silver Pond
Hi Claire & Ollie, thank you both SO much for an incredible review! It was our honour to create your bespoke wedding stationery and we really enjoyed working with you both. You were an absolute dream to work with and it was great to see your stationery go from initial concept to finished collection of day and evening invites, mass books and more. Wishing you a lifetime of love, health, happiness and everything that is good, you are such a perfect couple! Warmest Regards, Tracey & the Team at On Silver Pond.
Review by Sarah
29th Aug 2015
Amazing service also available to answer and question you may have by email or by phone fantastic quality highly recommend silver pond
Response from On Silver Pond
Hi Sarah, Thank you so much for your wonderful review!! I hope married life is treating you both very well and Happy 1st Christmas as Mr. & Mrs. !! xx
Review by Sylvia
25th Jul 2015
Silverpond are friendly, fast, accurate and supply very high quality. I was a little afraid to use them at first as I am in Dublin and they are not but they really listened to our wishes and sent examples and helped tweaking it until I was 100% happy.I cannot recommend them enough.
Response from On Silver Pond
Hi Sylvia, Sincerest thanks for your amazing review, we really appreciate you taking the time to do this and are so delighted that you were happy with your bespoke design! It was such a pleasure working with you to create it! :) All the best from all here, Tracey. xx
Review by Elaine and Ryan Hartigan
24th Apr 2015
It was great to work with Tracey and Tony on our invites and mass booklets. Exceptional friendly service, very flexible and patient and the quality of their work and attention to detail is second to none! Planning a wedding; there is so much involved and it can get stressful at times however, their professional approach and friendly service made the entire process easy, relaxed and stress free. Thank you Silver Pond!
Response from On Silver Pond
Hi Elaine & Ryan, thank you both so much for your review! We loved working with you on your wedding invitations and ceremony booklets and it was great to go from your initial ideas to finished wedding stationery. We are delighted to have been your wedding stationers, it was our absolute pleasure to work with you to create your dream wedding stationery. All the best, Tracey & Co. :)
Review by Steve
14th Jun 2014
Tracey was amazing to deal with and really helped us as we did not know what we wanted when we first contacted them.
Response from On Silver Pond
Thanks you so much Stephen for your review!! We loved working with you both in creating your custom design!
Review by Heather Supple O' Doherty
1st Jun 2013
On Silver Pond are so unique you will not get anything like their work anywhere else because they work with each couple individually. If you have a particular theme or idea they will make it a reality just look at their previous work to see! I literally sketched my idea on a piece of paper and stuck some ribbon from a BT bag to it and showed it to them the result our very own Mini themed stationary, Tony even sourced the exact colour of our bridesmaid dresses to match and Tracey is so efficient, talented and funny nothing is a problem. Your stationary is then delivered beautifully presented, they can also print your guests names for you saving you time and it looks great. I could not thank them enough or recommend them highly enough and remember you are also supporting a local Irish Business!!
Response from On Silver Pond
Hi Heather, Thank you SO much for your review and for your extremely kind words! We remember well that initial discussion with the paper and BT ribbon - and to see your thoughts coming to reality was a real joy. It was our honour to create your bespoke design for you, we are very passionate about creating stationery that reflects each couple and I think yours reflected you both very well! It was such a pleasure working with you to create your stationery and you were a joy to work with :) Wishing you both every continued happiness in your married lives together, all the best, Tracey x
Review by Jacqui
12th Nov 2012
I had a wonderful experience with this company! I had one of their design altered to reflect our wedding, the price was reasonable, Tracey was extremely prompt in all our contact and when I needed the details changes there was no problem at al. The invitations were a lovely quality and I would recommend them to anyone.
Response from On Silver Pond
Hi Jacqui, thank you and Ivan SO much for your amazing review, what a lovely surprise to receive here today in the studio! All here send their best wishes, it was such a pleasure to work with you both to create your customised design and we were delighted to create your wedding stationery for you. Thank you for choosing us to create your stationery :) Wishing you both a fantastic 1st Christmas as a married couple and hope that Santa is good to your little boy! All the best, Tracey :)
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