A Fairytale Wedding awaits you at Fitzpatrick Castle Dublin. We recognise that your wedding day is one of the most special days of your life and are devoted to making it one which you will never forget.
This family owned enchanted 18th Century Castle is the ideal venue to celebrate your wedding in style. Allow us to use our 40 years of tradition in excellence to create the perfect atmosphere for your special day.
Sparkling chandeliers, deep wood furnishings and tapestries, white linen, bubbly champagne and silver candelabras combine to create a majestic atmosphere. You can relax and concentrate on the important things – yourself, your family and your guests.
Fitzpatrick Castle Hotel is just nine miles from Dublin centre, but amazingly it is surrounded by the impressive Killiney Hill woodland which overlooks the sparkling waters of Dublin Bay and benefits from soft sea air. Fitzpatrick Castle Hotel’s staff are a committed and professional team, happy to cater to your requests and any special requirements.
Our intention is for your wedding dream to become a reality from the second you step foot onto the house’s red carpet. This fairytale castle was built in the 18th century and makes for a truly magical venue, filled with romance, beautiful furnishings and Irish charm.
Whether you plan a large formal wedding or something more small and intimate we have the experience, professionalism and skill to make your special day utterly unforgettable. Furthermore, our well looked-after gardens make the ideal setting for you to take your wedding photographs or simply enjoy some revitalising fresh air.
When we first started working with the venue, everything seemed great and we quickly booked our date and put a deposit down. Later on as we started to sort out details on the wedding, it became very difficult to work with them or receive responses to questions. There were several instances in the year leading up to our wedding where we waited over a month for answers to basic questions, had to send several follow up emails before receiving a response, or had to call directly to request a response. There were also multiple times where choices and plans we had made, communicated to the venue, and confirmed over the phone were not documented and were completely forgotten. We grew so concerned with the constant communication issues that we flew over from our home in England to meet our coordinator in person. That meeting was more assuring, however not even 2 weeks later that coordinator left the business. We had to reconfirm multiple things again with our new coordinator as if there hadn’t been notes left behind.
The communication did not improve before our wedding and so we attended an in-person meeting the Monday before to reconfirm everything in person. Despite this in-person meeting where we went over everything in detail, the following things went wrong:
* The menu we were told would be available for our night before dinner was not and the restaurant manager was very rude to me when we questioned why
* The ceremony room was set up incorrectly
* They set up a projector in our reception room at the request of one of our groomsmen without getting approval from one of us. We had communicated to all guests that we were having an unplugged wedding and having to tell the venue to remove the projector and deal with the individual who requested it being upset created unnecessary stress on the day. It was completely unacceptable to make changes to our room set up without our approval.
* The centerpieces were not what we selected
* We selected drink of choice for toast drinks, the bar staff poured Prosecco for everyone and when we told them that was not what we had chosen they lied to us and said that all of our guests ordered Prosecco (they did not).
Ultimately, there were just a lot of times we did not feel valued as customers at all and we feel we didn’t receive good customer service, we thought that it may have been because our guest count was only around 80. We recognize that we were not a huge wedding, however most of our guests stayed on site and they likely had significantly higher revenue from the hotel rooms booked by our guests (40+ rooms for 2+ nights) than in an average wedding from a non-international couple.
Despite the issues described above, our guests had a great time, the food was good, and the space was really nice. We did appreciate that the venue put the cost of guests who couldn’t make it towards our bar bill.
If you do choose to host your wedding here, you will need to make sure you have help on hand to verify everything that they are doing is correct as there is clear communication issues between the events team and the other staff and even if you double and triple confirm everything with them beforehand, there may still be issues.
I was surprised that we never heard from the venue after our wedding asking for feedback or thanking us for our business, as I did from all other vendors. However, I do have records of all of the communication issues saved and much more detailed notes available if management would like to review them.