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Newpark Hotel

Castlecomer Rd, Kilkenny
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Reviews for Newpark Hotel

5.0/5
18 reviews
Quality of service5.0/5
Value5.0/5
Responsiveness5.0/5
Flexibility5.0/5
Professionalism4.9/5
Viktor
Added 19th Mar 2020
Wedding 2nd Feb 2020
We had a small wedding ceremony of under 30 people, they exceeded our expectations. They gave us great value on everything especially when you compare them to other places that offer the same. They were always quick to respond to any queries we had, they were always there to meet and help us with any unusuall request we had, We would like to say special thanks to the whole team especially Nicky he is a real gem if it wasn't for him who knows how this ceremony would of turned out, sometimes it seemed as if he was reading our minds, his hospitality and management skills are top-noch
Eilish & David
Added 26th Feb 2020
Wedding 10th Jan 2020
5 star + service from start to finish! We cannot say enough about the Newpark Hotel, Kilkenny and the staff which made our wedding day run like a oiled machine not to mention the beautiful venue and decorations. The feedback we have received back from our guests is all so positive and one guest even commented that her brother owns a 5 star hotel but that the Newpark food and service was far superior! I CANNOT RECOMMEND THIS HOTEL ENOUGH. Everything from the staff, food, venue and value for money was fantastic. A special mention and thanks to Sinead our Wedding Co-ordinator and to Nicky who ran the ballroom the night of our wedding - if you want people in the know with experience and who are so professional and put you at ease then these are the people to deal with. Nothing was a problem or too much effort, before, during or after the wedding. We are so delighted we picked this venue. Plenty of food, parking, rooms and ballroom space for guests. We had approx. 240 people attend on the day and there was plenty of room and everyone from young to old were catered for. Even the children had a 2 hour fully supervised area with games and entertainment while their parents could enjoy dinner and socialise. If you are considering the Newpark I pomise you will not be disappointed - we have high standards and these were most definitely exceeded. Thank you to all the staff at the Newpark for making our day and our guests day so special and memorable!
Miriam O'Keeffe
Added 8th Dec 2019
Wedding 30th Nov 2019
Newpark Hotel was the only wedding venue we looked at, as we knew how well they catered for all guests and how much we enjoyed weddings there in the past. We didn't want to go anywhere else! Sinéad, our wedding co-ordinator, was great to deal with; professional, personable, quick to respond to emails, and no task or query was ever too much. She made the planning and decision-making very easy and gave great advice. We knew we were in safe hands. On the day, the hotel was decorated beautifully for Christmas, the staff were very friendly, attentive and accomodating, and the delicious food was a highlight of many people's day. Thanks to Nicky on the day too, who looked after the bridal party so well and even managed to settle some nerves at the top table! I can't speak highly enough of this venue and the staff. Thanks to all.
Joan & Ger Duncan
Added 28th Nov 2019
Wedding 23rd Nov 2019
Wedding in Newpark was organized by event manager Sinéad Fortune she was very efficient and was always accommodating, nothing was ever a problem or an issue that she was unable to solve., We had the utmost confidence in our choice and the service was outstanding, the staff all seem to be happy and like a family wanting the same thing for you the newly weds to have the best day ever, The food was the talk of our quests, the quality the quantity, the top table was served with with music and performance by waiters & waitresses, I thought I was on a cruise, the standard was exceptional. The room was perfection I cried when I saw it before dinner, Nicki the manager on that weekend had every reason to be proud, he does a good job and runs a great team catering to 200 quests. That’s only the reception the rooms top class everyone loved their bedrooms and how comfy the beds were, the breakfast staff so friendly and dealt with a large crowd day after the wedding. We stayed on until Tuesday not wanting it to end.
Judith
Added 28th Nov 2019
Wedding 2nd Nov 2019
I really felt at ease during the whole process of planning our wedding. I really trusted the team especially on the night. Theydo this every weekend so just don't fuss and let them do their jobs!!
Response from Diamond Coast Hotel
Hi Judith, Thank you so much for your lovely words, we are delighted you and Ronan enjoyed your big day! All the best to you both for the future together. Sinéad and all the team in Newpark Hotel.
Marie and James
Added 24th Mar 2020
Wedding 27th Sep 2019
Newpark hotel was an amazing place to have our wedding, from the first meeting with our wedding planner to the day itself everyone was so professional and friendly. We were made to feel so special not only for the day of the wedding but the entire weekend we spent there. Nothing was too much trouble for any of the wonderful staff that work there. Everything went off without a hitch!
Rachel Power & Andrew Whelan
Added 7th Mar 2020
Wedding 21st Sep 2019
I cannot recommend the Newpark Hotel high enough. The staff are amazing and pay attention to every little detail. Everything was carried out by all perfectly. The service was the absolute best and the food was to the absolute highest standard. All our guests were completely blown away. The Newpark takes away all that talk about bridal stress, they have everything and more to make your day a dream. The day they created for us was an absolute dream come true. Management, staff, service, food and atmosphere was impeccable. It is like this every time we visit the Newpark. Thank you all for making our dreams a reality
Father of the groom
Added 29th Nov 2018
Wedding 24th Nov 2018
From the very start to the end, the staff, service and quality of food, decoration and attention to detail, were first class. I have been to many weddings in my life, this by far was the best, in every way.
Rosemary Molloy
Added 26th Aug 2019
Wedding 15th Sep 2018
We had an amazing Wedding Day at The Newpark. Sinead, Niall and their team were fantastic to deal with and just gently took control on the day for us making sure all was ok but not over the top either. All our guests commented on the fantastic food and service. We had our second day celebrations there also and the open farm was a big hit with the smaller guests. Cannot recommend the team and experience at Newpark enough.
Sharon
Added 19th Oct 2015
Wedding 11th Sep 2015
I would highly recommend the Newpark Hotel. Their level of service from the events team, to the receptionists, to the bar staff and waiting staff was outstanding. What I loved was that this service wasn't just to us as the bridal couple but that all our guests commented on the service too. The food was gorgeous and they were able to provide plenty of options for coeliacs that tasted delicious too. It rained on our day but the hotel look so beautiful that it didn't take away from the day at all. If I had to choose all over again I would pick them time and time again.
Response from Diamond Coast Hotel
Thank you so much Sharon for your amazing review! It was a pleasure working with you and Tadhg, we are delighted to hear that you had a fabulous day. Kind regards, Dervla O'Connor, Orla Murphy and all the team at Newpark Hotel
K Moots
Added 29th Oct 2015
Wedding 5th Aug 2015
The Newpark Hotel for a wedding-in 4 words- out of this world!!! I could not praise them enough in every aspect of our wedding day. On the run up to our wedding day, the ladies at the office contacted us weekly and guided us on the next steps. They ensured we had everything organised ahead of time and were such a pleasure to deal with. We had a lot of different elements happening at our wedding, such as the band playing before the meal and the Newpark were more than happy to accommodate our wishes. The servers always had a smile on their faces and very polite. The manager at our wedding could not do enough for us. He was always by our side without being 'intrusive' and made sure everything ran smoothly. The quality of food was excellent- tasty, pleasing to the high and the chef accommodated to all dietary requirements. All in all, the Newpark Hotel is an outstanding hotel. They went above and beyond our expectations and most importantly they left us wanting nothing. We are so pleased we went with the Newpark Hotel and have no doubts they will continue to deliver the dream day to wedding couples in the future.
Response from Diamond Coast Hotel
Thank you so much Kimberly and Joel for your fantastic review! We are thrilled to hear that you had such a good time here. You were a pleasure to work with and we wish you every happiness in your lives together. Kind regards, Orla, Dervla and all at Newpark Hotel
Lolsy
Added 19th Oct 2015
Wedding 1st Aug 2015
The Newpark were exceptional in how they dealt with us and made our wedding day truly amazing, completely hitch free and made us feel so special. They went above and beyond and couldn't possibly have done anymore. Truly fabulous venue. Food amazing and suggestions they made also amazing.
Response from Diamond Coast Hotel
Thank you so much for your review. We are delighted to hear that you enjoyed your special day here at Newpark Hotel. Kind regards, The Events Team at Newpark Hotel
Denise O'Neill
Added 6th Mar 2015
Wedding 13th Feb 2015
The staff are always at hand for any queries and are so efficient and easy to deal with. Our day ran really smoothly and we had no worries thanks to the pleasant and highly competent staff at The Newpark Hotel.
Response from Diamond Coast Hotel
Thank you Denise for your wonderful comments. I will pass on your kind words to all staff here. Kind regards, The Events Team at Newpark Hotel
Martina delaney
Added 19th Oct 2015
Wedding 13th Dec 2014
The new park was fantastic. Food was gorgeous atmosphere was amazing and the ball room and bar are both comfortable which is what guests want at a wedding. Mark is an amazing manager, the new park do not realise how brilliant this man is. No matter who we spoke too my husband would only listen to me if I said mark said something. From day one he totally made me feel at ease and if there ever was any issue there was never a hesitation to meet us and clarify. I got mark any time I needed him on phone. I had extra requests as in table plans and different favours at different tables and this was never any problem anything I asked was done and done perfectly. Nothing is a problem to this hotel. Staff are friendly and courteous at all times. We called into hotel only last week nearly a year after we got married and mark was over to us chatting about our honey moon. Seriously nice man I can't praise him enough. Also ger alley is brilliant too making us feel important at all times and made me feel like our wedding was most important to him too and not just to us. He looked after us too both before and after the wedding and als polite and just very friendly. Niall the night manager was very nice too and good crack. I really can't say a bad word about this hotel our wedding day was amazing and that's a huge thanks to the management and staff of the new park hotel.
Response from Diamond Coast Hotel
Thank you Martina for your amazing review! We are thrilled to hear that you enjoyed your time here at Newpark Hotel. I will make sure to pass on all of your comments to the staff here. Kind regards, The Events Team, Newpark Hotel
Kathleen Nolan
Added 5th Jan 2015
Wedding 5th Dec 2014
We could not rate Newpark Hotel highly enough having held our wedding there last month. From the day we started dealing with Newpark, we were treated in the most professional and friendly manner. Nothing was too much trouble and the suggestions and tips given to us were fantastic. The day of the wedding has been described to us by many of our guests as "perfection", from the food (which was out of this world) to the service to the hotel decor itself. We would highly recommend the Newpark Hotel to any future brides considering this venue. Yvonne (wedding co-ordinator), Mark, Ger and Niall were all an absolute pleasure to deal with and took any stress out of the day. We had the most memorable, perfect and amazing day and can not thank the Newpark enough as it was all down to their hard work, attention to detail and top class service.
Response from Diamond Coast Hotel
Thank you Kathleen for your amazing review. I will pass on your lovely comments to all staff here. Kind regards, The Events Team at Newpark Hotel
Niamh Dunne
Added 19th Oct 2015
Wedding 6th Nov 2014
When we set out to plan our wedding I had very definite ideas about what I wanted, when I spoke to Yvonne I was sold, straight away she totally got what we wanted!we were celebrating our wedding in two parts, we were having 35 guests for dinner in Newark and a party the following weekend in a dublin venue! We wanted to host our guests in a beautiful venue, in intimate smaller space because of numbers. We didn't want to be over formal, we wanted a personal high quality service, and food that people would enjoy!!! We wanted the best with small numbers we really wanted it to be extra special...... So we booked the Parksuite in the Newark for a banquet table. Every detail I wanted, the Newark team delivered and even added considerations that I hadn't even thought of!!! Every staff member we met from porter to general manager was amazing!! The courtesy 's and hospitality of this team can not be understated!!!!! I can't tell you enough about how good they all were..... Little things like the wedding coordinator Yvonne introducing you to the duty manager niall that you would be meeting the wedding day!! Being greeted by name by the Gm every time you visit!! All my guests new their waitresses by name and everyone couldn't say enough good things about how lovely everyone was!!! Each of my guests have sinced returned to the Newark and have said they got the same service on the second visit!!! I have never stayed in a hotel that gives you such exemplary service!!! We were not spending giant amounts of money with this venue but the level of service and the attention to detail we might as well have been booking out the entire place!!!!Can't recommend them enough.....super venue, good. Service, team and accommodation!!!!!! As I mentioned at beginning of review, we were having wedding celebration in two parts....the only pitfall of booking the new park is dat their incredible service quality and value really showed up our second venue( which was very average) and highlighted what great hotels and teams the Newark has!!!!
Response from Diamond Coast Hotel
Thank you so much Niamh for your fantastic review. We are delighted to hear that you enjoyed your day so much. It was our pleasure to make your wedding day so special. Thank you again, Kind regards, Events Team at Newpark Hotel
Michael
Added 19th Oct 2015
Wedding 8th Feb 2014
Overall all we were delighted with the Newpark; food, service, atmosphere were all excellent and perfect on the day. When we initially booked we were dealing with a very friendly and competent lady who couldn't have been more helpful but then another lady (the weddings co-ordinator!) took over our booking who was anything but helpful and made things unnecessarily stressful. Her reputation preceded her so we knew to ignore her and that everything would be perfect on the day; which it was. All other staff were excellent.
Response from Diamond Coast Hotel
Thank you Michael for your wonderful comments. We are delighted to hear that you had a wonderful day here at Newpark Hotel. Kind regards, The Events Team at Newpark Hotel
Paul & Orla
Added 25th Feb 2014
Hi Yvonne, Apologies for only getting around to mailing you now. Hope you had a lovely Christmas and a very happy New Year. We wanted to thank you most sincerely in helping us have the most enjoyable Wedding Day. From start to finish you have been a great support to Orla and I and made everything very easy for us. We really enjoyed working with you and you made everything hassle free and nothing was too much trouble. We had the most amazing couple of days in the hotel. All the staff went above & beyond the call of duty, the Food was absolutely amazing and the atmosphere was just incredible. We cannot thank you & all the staff at the hotel enough for making this very special day in our lives so memorable & enjoyable. It would be our pleasure to recommend the hotel to anyone for their big day or for a visit, not only because of the beautiful surroundings in the hotel but more importantly because of the staff there- absolutely first class. We look forward to seeing you again in the near future. Thanks again.
Response from Diamond Coast Hotel
Thank you so much Orla & Paul for your wonderful review. I will pass on your comments to all staff here at Newpark Hotel. Kind regards, The Events Team, Newpark Hotel
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