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Step House Hotel

Main Street, Borris, Co Carlow
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Reviews for Step House Hotel

4.9/5
9 reviews
Quality of service5.0/5
Value4.9/5
Responsiveness4.6/5
Flexibility4.8/5
Professionalism4.9/5
Sarah
Added 7th Sep 2019
Wedding 6th Jul 2019
There were two changes in wedding co-ordinators, which was a bit upsetting and disruptive. However staff that dealt with us in particular as we got nearer to the wedding were brillant, particular mention to Dane and Johnny who ran the show on the day and were brillant!!!
Claire
Added 19th Aug 2019
Wedding 3rd May 2019
Excellent day from start to finish. Highly recommend the step house for a wedding
Yvonne
Added 19th Aug 2019
Wedding 13th Apr 2019
Had an amazing experience with the Stephouse for our wedding. We had 140 guests and wanted a small hotel with the feel of a country house but without the hefty price tag. We were delighted when we went to view the Stephouse. It ticked all our boxes. Individually decorated, spacious, plush rooms. A beautiful well tended garden. A fabulous cocktail bar with balcony overlooking the garden. The ball room is also quite unique. We hired chiavari chairs ourselves which I believe finished off the look. What stood out the most was the food, however. The canapés were gorgeous (the pork wanton parcels especially) and guests couldn't get over how delicious the Jerusalem artichoke soup was, and how the beef was served to order. Angela was a super coordinator and helped us however she could. Thanks again, Stephouse!
Fiona & Gareth O'Neill
Added 6th Aug 2016
Wedding 27th May 2016
The team in the Step House were fantastic on our wedding day. We could not fault a single thing...they are incredibly professional, not just on the day itself but right throughout the process from our planning stages and final meetings to the next day on check out, they were amazing.they were such a great support and gave us great guidance on the day itself. I would highly recommend the Step House as a dream wedding venue, and the staff are second to none. I have wonderful memories to look back on from our wedding day and we have the Step House to thank for that. Food was beautiful, service was excellent and the staff are so friendly and helpful. The reception room and table settings are so beautifully finished, and we loved that the bar, toilets and garden are all located around the reception room which helped to keep all of our guests together and meant we didn't lose anyone throughout the night! Dance floor ia a great size, it's not too big which can be off putting for some! We loved that the tables were round, it meant as the bridal couple we were able to chat with everyone at our table and not just the person beside you. Bridal suite is beautiful. The day goes so quickly and the Step House really helped to make sure we enjoyed every moment!
Siobhan Lacey
Added 5th Feb 2016
Wedding 20th Nov 2015
Our day at the Step House was just amazing. From start to finish everything was perfect, the staff are excellent and will do everything in their power to ensure your day is perfect, special mention to Angela the wedding planner who is superb and Niall the banquet manager who ensured everything ran smoothly on the day. The fuction room is just the perfect size and really keeps the atmosphere and party feeling alive. What can I say about the food it was just out of this world people to this day still telling us it was the best food they have ever had at a wedding. I could not recommend this place enough if you are looking for a venue for your special day, they ensured I had the best day and best party.
Mairead & Richard Barron
Added 3rd Nov 2015
Wedding 5th Jun 2015
We didn't look at any other venues for our wedding.Everything about step house we loved,its character,the décor, the food and its location for us too was a winner as our wedding ceremony was in Graignamanagh just 10 min drive away. Niall the manager is amazing,we met him for first time the day before the wedding.He listened to everything i asked and did an amazing job decorating the room with all the bits i had brought.On the day he was outstanding and everything went amazingly. All the staff are so friendly from the receptionists to the waiters and bar staff they couldnt have been more professional or helpful. Couldnt recommend step house enough
Siobhan Morrissey
Added 13th Nov 2015
Wedding 18th Apr 2015
We had our hearts set on the Step House years before we even got engaged, it is such a stunning and unique venue. We had complete peace of mind from the outset and couldn't find one fault in our dealings with the hotel. We have amazing memories not only from our wedding day but also our menu tasting night which was a delight. Everything was impeccable- food, service, accommodation. All of our guests were thrilled with the hotel and guesthouses. We cannot recommend the Step House highly enough!
R.Hamilton
Added 4th Nov 2015
Wedding 1st Nov 2014
I felt Stephouse hotel were my top supplier, they were so professional, courteous and attentive to every detail or query I had. On the day they did so much to make my guests feel relaxed-everyone commented on the service and the quality of the food. The whole day ran so smoothly. The bar service and waiting staff were incredible and Niall, our contact throughout the day, was brilliant, advising us on when they were serving, when they were ready for us etc. They were ready with any advice we might have needed (timings and so on) and every table in our wedding of 100 was served at the same time! A huge biggie for us as there is nothing worse than the top table finished their course when some tables are still waiting. My husband and I went around to all the tables at elast twice between courses to see how everyone was getting on and to get a chance to see all our guests to thank them, and there really wasn't one plate that was completely empty (even my fussy eaters!). Wine was in everyone's glass and the service was prompt and friendly. Even my 4 year old niece at one point ate her dad's starter and they brought him out another one no problem. The menu choice was amazing. We went to several places before hand and tried out some wedding menus in top 5 star hotels from my hometown and my husbands area and the food was disappointing in each place, until we came to the stephouse, and it was very reasonably priced. Corkage was no problem either and the next day they served us the rest of our wine with our intimate family dinner, which I thought was lovely. When my 4 year old niece was going to bed at around 10.30 she was upset she didn't get any wedding cake so one of the waitresses went in to bring her out a selection so she didn't miss out and she was thrilled. The venue layout itself was brilliant, the cocktail bar was very intimate and cosy with the fires, and the balcony for smokers, we got some amazing photos The verandah doors led out to the garden as well so if the room gets too warm with the dancing they can be opened, but people are still protected from the cold (in winter). I was very confident that we wanted our bar and toilets in the same area as the dance floor so our group wouldn't be broken up, but if the noise did get too much for kids/older people they were able to pop up to the bar as well. It really helped keep the atmosphere going all day and night. I honestly couldn't fault the venue one bit and they made the day so much more special through their professionalism and quality product. Rooms really comfy too and the penthouse is amazing! I would have no problem recommending them for a wedding venue and a lot of our guests have gone back and sent parents/friends to the hotel based on their excellent experience at our wedding (and I would always be sceptical about what people say, but the clean plates and happy faces I saw made me believe every word of what was said)
Maryse O'Reilly
Added 23rd Apr 2015
Wedding 30th Aug 2014
The Step House was the first and only venue we looked at for our wedding, and when you see it youl understand. A beautiful vintage feel hotel where everything is of a high standard. From the Wedding planner, Angela, the beautiful rooms and function room to the quality of the food, it was amazing!
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