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The Beauty Shack

Redbarn, Youghal, Cork
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Reviews for The Beauty Shack

4.9/5
24 reviews
Quality of service4.9/5
Value4.8/5
Responsiveness5.0/5
Flexibility4.8/5
Professionalism4.9/5
Review by
Long story short - I paid a €150 deposit to save the date for this woman's make-up services (two tips for future brides - (1) never pay a deposit before having a trial session with the make-up artist and (2) €150 is a ridiculously high deposit (€50 is average) and probably indicative of how often the makeup artist actually gets hired after the trial run. I paid another €50 (maybe more) for a trial session after the deposit was already paid. I was not impressed as I asked for natural and she did glam, the false eyelashes were hanging off, and I had bright purple eye shadow smeared in one of my eyebrows. Needless to say I did not hire her and politely informed her I would be going a different direction with the make-up. I did request a refund as she still had 6 or 7 weeks to replace the appointment at her regular salon in Youghal, but she refused sighting the fine print in an email she sent saying the deposit was non-refundable. Fair enough that she did mention the deposit is non-refundable, but in general bad business practice to charge such a high deposit rate and deny any kind of refund. I even asked for just half the €150 back because I understood I caused her some inconvenience. The best thing I can say is she was responsive in telling me she would not be refunding the money....so that's something.
Response from The Beauty Shack
I would like to thank you for your feedback Brittany as this is something I had requested from you during our correspondence but did not receive from you. My terms and conditions are 50% non refundable deposit. However on reflection of this review I may consider revising this. This was an exceptionally large booking of 7 people for make up so I feel the deposit reflected that. I am sorry that you felt you had to go to weddings online to air this issue. This is not how I remember the day of the trial as we spent 3 hours ensuring you were happy with the look and I forward the pictures the following day of the same, which I & my colleagues felt were very good but understand now it wasn't what you wanted. However I don't want this review to hinder further bookings I may be considered for, as I have a successful 12 years in the business and I would like to continue that success. I am still happy to refund 50% of your deposit Brittany, if this is acceptable, please email me directly your bank details. Again thank you for the feedback and suggestions.
Review by
Excellent service from Jane. Beautiful make up for the family of the groom catering lovely to all tastes. Thanks Jane
Response from The Beauty Shack
Thank you Eimear, it was a pleasure x
Review by
Jane is Amazing! From day 1 she answered all my questions quick and had patience with me. Since I traveled from abroad for my wedding I was a little bit nervous about everything, but as soon as I met Jane at the trial before my wedding day I felt that I've made the right choice. At my wedding day she was sooo friendly and helpful, but at the same time she made me feel so calm and relaxed. The makeup was Amazing! I highly recommend Jane!
Response from The Beauty Shack
Thank you very much Liz, it was a pleasure x
Review by
We have a wonderful day and thanks to Jane, all of our makeup was perfect and lasted well into the night.
Response from The Beauty Shack
Thanks Ber, it was a pleasure x
Review by
Jane made my entire bridal party look and feel like we were walking the red carpet! I work in the makeup industry and I am super picky about my makeup. I loved that she was able to make everyone all look totally fabulous, age appropriate and comfortable. She didn’t overwhelm but she wasn’t afraid to go a bit more bold for me (the only “regular” makeup wearer of the bunch). I was scared that the makeup would rub off or “melt” and I had no reason to doubt! I looked as good at 4 am as I did at my first look at 2 pm! Thank you so much Jane x
Response from The Beauty Shack
Thanks so much for lovely review x
Review by
Jane listened to my ideas and came up with a make up look that I was so happy with. I didn't reapply once throughout the day. She was professional, but so easy going on the day which helped make my morning nice and relaxed!!
Response from The Beauty Shack
Thank you Jane, it was a pleasure and you looked amazing x
Review by
Jane did an amazing job and was incredibly easy to work with. We did one trial about a month before the wedding; Jane was flexible in finding a time to meet, had a great understanding of what I was looking for and did a wonderful job on the first run through. For the wedding, Jane was timely, professional, very calm and fun to talk to, and did an incredible job. I would highly recommend her to any bride!
Response from The Beauty Shack
Thanks Linda for lovely review x
Review by
I was extremely hesitant to hire a makeup artist, as I have had such poor experiences in the past – Jane is the first makeup artist who has ever actually listened to what I wanted instead of doing what she thought would look good. After the trial I hired her immediately! The day of the wedding, all of my bridesmaids couldn’t stop looking at themselves in the mirror – we ALL looked beautiful but still looked like ourselves. Jane is talented, professional, and best of all caters to each person’s individual style. I have already recommended her to people I know – she is amazing!!!
Response from The Beauty Shack
Thanks for lovely review x
Review by
Don’t hesitate – if you’re thinking about booking The Beauty Shack for your wedding do it now! Jane is fantastic and books up fast! She did a wonderful job. Even my husband who usually doesn’t like makeup said that my makeup was perfect. Jane applied individual false lashes which I don't normally wear,and they really made my eyes pop! She did a wonderful job on my mother and bridesmaids – each one requested something different and she tailored each look to their requests. She really can do anything, you just have to communicate what you want and you will not be disappointed. She uses airbrush makeup that somehow evens you out without looking heavy at all. Highly recommended!!!
Response from The Beauty Shack
Thanks for great review x
Review by
Don’t hesitate – if you’re thinking about booking The Beauty Shack for your wedding do it now! Jane is fantastic and books up fast! She did a wonderful job. Even my husband who usually doesn’t like makeup said that my makeup was perfect. Jane applied false lashes . something I never wear, which really made my eyes pop! She did a wonderful job on my mother and bridesmaids – each one requested something different and she tailored each look to their requests. She really can do anything, you just have to communicate what you want and you will not be disappointed. She uses airbrush makeup that somehow evens you out without looking heavy at all. Highly recommended!!!
Response from The Beauty Shack
Thank you for the review x
Review by
I cannot praise Jane enough, she did the whole bridal party make up on the morning of the big day, we did a trial run a few weeks before. She was feiendly, obliging,very talented and reliable. I have already gave Jane's details to my cousin who is getting married in September. Thanks so much Jane, you made me feel beautiful on my big day x
Response from The Beauty Shack
Thank you very much, it was a pleasure x
Review by
Jane provided make-up for myself, my bridesmaids, and my mother/mother-in-law. I couldn’t have been happier with the results, and I know everyone else was equally satisfied. She has a wonderful eye for color, respectfully listens to your requests, and moves throughout the getting-ready period of the day with a calm, collected stress-free attitude. She was on time and ahead of schedule. I would highly recommend her – she’s worth every penny!
Response from The Beauty Shack
Oh Thank you so much for a lovely review, it was a pleasure to be part of your big day.
Review by
Jane is so amazing! I never ended up doing a trial with her, my schedule and flexibility just did not allow me to, but she had such wonderful reviews that I trusted it would be ok. And all her reviews were so right! She made me look and feel so gorgeous, as well as all of my bridesmaids and my mother. Even before I met her, through all my email exchanges with her, she was so professional and so nice! I highly recommend using The Beauty Shack, you will be so happy that you did! In-fact, my mother got her makeup done elsewhere locally and wasn't happy, but Jane rectified the situation with ease and at no extra cost. Thank you.
Response from The Beauty Shack
Thank you both, it was a pleasure x
Review by
I had the most amazing wedding day and it was all the more special when Jane was able to come to house on the morning of my wedding. She made us all feel so relaxed and pampered. I did not have a trial coming up to the wedding as I had come from Australia but told Jane I just wanted something simple but effective and showed her my normal makeup, to which she done perfect, along with my two bridesmaids. Couldn't highly recommend Jane enough, amazing talented lady, very friendly, good humoured and very good at her job.
Response from The Beauty Shack
Your too kind, Thank you x
Review by
After a very bad makeup trial with someone else, I had given up and decided to do my own makeup. My photographer, though, strongly recommended Jane and I am so glad I gave her a try. Jane’s makeup is flawless, she is a natural at putting everyone around her at ease and she really listens to her clients. I was married during the July heat wave and my makeup was flawless the entire day! Me & my bridesmaids aren’t normally makeup people & were nervous about looking too ‘done’ but the makeup looked natural and each of us were incredibly pleased with our look. I would recommend her to anyone!
Response from The Beauty Shack
Thank you so much for your kind words, it was a pleasure x
Review by
I can’t highly recommend Jane enough & I’ve tried a lot over the years ! I found her from a work colleague who said she had a wonderful experience with her also. I do like lots of makeup so if your prefer the more natural makeup, she can achieve that too as she has tons of experience. She was also a dream to have around on the morning of the wedding with 6 of us to do ! Very competitively priced also.
Response from The Beauty Shack
Thank you very much for your kind words x
Review by
Fabulous!!! Jane did a package of HD eyebrows, Makeup and Spray Tan for me recently and I would highly recommend! She was so accommodating with the hours that I was available to call to her (after my work hours in the evening) and offered me a lovely cup of coffee when I came to her home, which was much appreciated and enjoyed . I was very impressed with the finished results. I have already booked again with Jane and look forward to it.
Response from The Beauty Shack
Always a pleasure Terri, Thank you.
Review by
I have no hesitation in recommending Jane for anyone's big day or any special occasion. I have had my makeup done by her on several occasions, along with nails and tan. She is very accommodating and comes to my house if I can't make it to her. She will always look after me. I highly recommend to my family and friends and they all love her. I know she is always updating her skills and product knowledge and only uses the best on the market.
Response from The Beauty Shack
Oh Thank you Ita. Your so kind x
Review by
Just like to say Jane is one in a million. Very professional. I was let down by a previous MUA and Jane stepped in last minute and I was delighted. She did an amazing trial in her beauty room in Youghal and then came to my house in Fermoy on the morning of the wedding and seven faces didn't bother her one bit. She was very cool and calm. We were all delighted and would higly recommend Jane to everyone.
Response from The Beauty Shack
Thank you so much for lovely review Amanda. It was a pleasure x Jane
Review by
I highly recommend Jane for any of her services. She is very talented and professional. I have been a customer for years and it wasn't even a question when it came to my hen and wedding who would do my beauty treatment in the lead up and on the day.
Response from The Beauty Shack
Ah thanks a mil Kathy, your a star. Its always a pleasure and thanks for doing review x
Review by
Jane was so helpful and professional in every way. Jane listened to my exact needs which was very important to me. With this said she did an amazing job and I have recommended Jane to others and look forward to using her services again.
Response from The Beauty Shack
Thank you Kerry, you are very kind.
Review by
Hey Jane, I just wanted to say a huge thank you for the amazing make up you did on my four bridesmaids, my Mam and myself for our wedding. I was just so over the moon with how it all turned out. We all got so many compliments on the day about our make up and it lasted all day/night!! You’re such a talented Makeup Artist, I would have no hesitations in recommending you to future brides.
Response from The Beauty Shack
Thanks Jill, I kow its been a while and you were one of my earlier brides but I have fond memories of your big day. Thank you for the review, I really appreciate it. Thanks x Jane
Review by
Jane is brilliant at what she does. Having her come to the house on my wedding day made it so much easier and relaxing. Our makeup was fabulous and everyone commented on how we were all glowing. It was so fantastic that we didn’t even need to touch it up throughout the whole day. All blemishes were invisible and I was amazed at how clear and radiant my skin looked.
Response from The Beauty Shack
Thanks for this Sandra, again, I know its been a while but I do appreiciate this. It was a great day and a pleasure. Thanks X Jane
Review by
Jane is brilliant at what she does. Having her come to the house on my wedding day made it so much easier and relaxing. Our makeup was fabulous and everyone commented on how we were all glowing. It was so fantastic that we didn’t even need to touch it up throughout the whole day. All blemishes were invisible and I was amazed at how clear and radiant my skin looked.
Response from The Beauty Shack
Thank you so much x
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