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The Great Southern, Killarney

EAST AVENUE ROAD,TOWN CENTRE, KILLARNEY,CO. KERRY, V93 R866
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Reviews for The Great Southern, Killarney

5.0/5
28 reviews
Quality of service5.0/5
Value5.0/5
Responsiveness5.0/5
Flexibility5.0/5
Professionalism5.0/5
Ciara M
Added 20th Aug 2020
Wedding 1st Aug 2020
We got married in August 2020 and from the very first day, I contacted them they were nothing but professional and extremely easy to deal with. The Great Southerns' reputation precedes them but, it still exceeded my expectations. Every email was answered promptly. When the question couldn't be answered straight away, they would get back to me. Obviously, due to Covid things were changing on a week to week basis but I was always kept in the loop and up to date with protocols and I was never chasing them for answers. The organisation should have been very stressful with the constantly changing guidelines but Rachel dealt with everything for me so that we had no stress. We had a lovely evening doing the menu tasting and in the few weeks leading up to the wedding and met the night manager Stephen who put us all at ease about how everything would run on the big day. There is a reason they have so many weddings there; they are extremely good at what they do. Everyone commented on how good the food was- all of the steaks were cooked to perfection, the glasses were never empty! The service was just out of this world! Rachel looked after us so well and Jillian was amazing at organising the timing for all the food and organised cake into boxes for guests who were leaving early! We had an absolutely amazing day and there's nothing I could fault, even weeks later looking back. I would no hesitation recommending the Great Southern for a wedding! Thank you so much for all involved XX
Sharon & Paul Greaney
Added 19th Aug 2019
Wedding 25th Aug 2019
Just amazing..can’t say enough about the hotel! They were so accommodating to us and went above and beyond on the day and in the lead up to to the wedding.Nothing was too much of an inconvenience everything was perfect on the day! Would love to do it all over again!!thanks to all the staff of the Great Southern for giving us unforgettable wedding day!!
Caroline & Denis
Added 27th Aug 2019
Wedding 5th Apr 2019
Denise the wedding planner was absolutely fantastic, myself and my Husband were extremely laid back about our wedding and Denise didn't place any pressure on us. She just helped every step of the way. All the staff in the great southern were fabulous, from the cleaners to the bar staff to the wait staff. Both our families were raving about the service they recieved, on how professional the hotel was and what a beautiful setting it was. Myself and my Husband were delighted to have our wedding in the Great Southern
Michelle Ni Riordain
Added 24th Sep 2019
Wedding 29th Dec 2018
We could not recommend this hotel more for your wedding. The building itself is beautiful and is the perfect setting for a magical wedding. Denise helped us so much in tailoring what we wanted and did so much in making our day as special as possible. The food and service on the day was top quality and everything ran smoothly and professionally.This venue offers the best of old charming hotel mixed with excellent staff giving you the confidence of a perfect day. Thank you again for such a memorable wedding.
Marelle & Paul
Added 29th Aug 2019
Wedding 13th Sep 2018
Absolutely love the Great Southern. I have not stopped recommending this hotel and the service you offer to my friends who are engaged. My own parents are raving about the quality of service i.e food, attention to detail, the room, etc etc If I was to give any criticism it would be nice if you could include a free night on the 1st anniversary (a lot of hotels offer this) and so its a pity its not offered as its not cheap organising a wedding so this would be a nice touch for your future bride and grooms.
Michelle Flannery
Added 9th Jan 2017
Wedding 30th Dec 2016
We got married in The Malton Hotel on the 30th of December 2016. Since we booked The Malton they have been extremely helpful. They were always at the end of the phone/computer ready to answer any questions or requests we had. We were very happy with our tasting that we had prior to the wedding but the food on the day far surpassed our expectations. Everyone was delighted with the meal. The staff were friendly while remaining professional. Madeline was excellent on the night helping us organise ourselves and ensured the night ran smoothly. We could not have asked for any better. Have to mention as well that a family member's child was sick on the night with tonsilitis and they told us the following day that the hotel went above and beyond to help them which I thought was way above what was expected of them. Thank you so much for an unforgettable day & night.
Mahony
Added 3rd Jan 2017
Wedding 27th Dec 2016
couldnt rate the Malton high enough as a wedding venue. Amazing wedding coordinators, fantastic food and service on the day and a beautiful setting. Thank you for giving us a day we will never forget.
Sarah Nolan
Added 3rd Jan 2017
Wedding 21st Dec 2016
Impeccable service attention to detail outstanding would highly recommend the venue
Siobhan o brien
Added 26th Dec 2016
Wedding 26th Nov 2016
Amazing service. So friendly and professional throughout the entire process. They could not do enough for us
Orla & kieran
Added 20th Dec 2016
Wedding 19th Nov 2016
From the moment we met Madeline in the hotel she couldn't have been more helpful. Weather it was an email with ridiculous questions or meeting with us for an hr to talk things over there was no problem. On the day it self everything was perfect, all the waiters, reception staff bar staff etc where brilliant. The food was amazing, the room was beautiful and the attention to detail was second to none. Couldn't recommend highly enough. Thanks to all at the malton for making our day so great.
Zoe Egan King
Added 22nd Dec 2016
Wedding 11th Nov 2016
We found all of the staff in the Malton to be extremely helpful and friendly. All of our guests were very impressed with the decor, food and service as we were. The run up to the wedding was very easy for us as Denise and Madeleine were always on hand to help with anything we needed. I would highly recommend this venue. The location is also amazing. We came from Dublin so the Malton was ideal as anyone who felt like not driving could just jump on the train.
Mrs. O'Rourke
Added 8th Jan 2017
Wedding 29th Oct 2016
I found the wedding planners there to be so helpful. We were planning our wedding from abroad and they couldn't have done more to help us arrange everything we wanted. The wedding packages offer good value for money and the food was of a very high standard - something which many of our guests commented on, they were amazed that their steaks were cooked to their liking. Not an easy task for 200 people. The reception area looked great and the staff on duty for our wedding were so nice and accomodating. They really made our guests so welcome. We also got ready in the hotel in the bridal suite which is beautiful, vintage decor and with a separate living area it was perfect if you have a big bridal party. We were extremely pleased with the photos. The photographer took photos using the hotel as a backdrop also which in October was stunning because of the autumn colors. There really was nothing negative I can think of to say.
Emma Melsop
Added 9th Dec 2016
Wedding 23rd Sep 2016
We had our wedding here in September 2016. It was truly amazing and everything we wished for. The planning process was very easy and laid back. There was constant contact and we were kept in the loop at every step of the way with staff changes and were made familiar with people that would be part of organising our day. No idea was too big or small and staff would help telling us what was popular and what was not. There was never an issue with popping an email or a call to Madeleine at any time of the day she always got back to us quickly. Everything was open to be tweeked to suit our taste and style. As we were travelling from cork we were able to have a room a week before the wedding to drop off stuff so we weren't overloaded travelling down. This was no problem whatsoever. The day before the wedding we met with Gary the wedding coordinator on our day and he went above and beyond the call of duty to make sure all our things were placed the way we wanted them. If there was any issue Gary dealt with it swiftly without getting us involved and stressed. He was on hand morning to night for any queries. He was absolutely fantastic. The food and service was spectacular and nobody went hungry that's for sure. There was a constant supply of drinks and canapés during the reception. There was plenty of food during the meal for people to have seconds if they wished and this was not a problem. All waiting staff were very friendly and helpful to all our guests. The bar staff we very efficient and nobody was kept waiting. I couldn't recommend this hotel highly enough it really is what dreams are made of.
Sarah
Added 4th Jan 2017
Wedding 9th Sep 2016
We couldn't have been happier with The Malton as our wedding venue. Everyone was so helpful and went above and beyond what was asked, especially our wedding coordinator Madeline who was amazing! I couldn't fault any aspect of the hotel, everything was perfect!
Fiona C
Added 8th Dec 2016
Wedding 18th Jun 2016
We got married on the 18th of June in The Malton and from the very first day I contacted them, to minding my wedding dress after I left in the hotel when checking out (!) they were nothing but professional and extremely easy to deal with. Being from Killarney it was a no brainer from me where to have to my wedding and I'm delighted to say it still exceeded my expectations. Every email was answered promptly, if the question couldn't be answered straight away, they would get back to me. I was never chasing them for answers. They were always up front about cost and were happy to keep that in mind. We had a lovely evening doing the menu tasting and in the few weeks leading up to the wedding I felt like I was the only bride getting married there with all the attention they gave me. There's a reason they have so many weddings there a year, because they're extremely good at what they do. We had an absolutely amazing day and there's nothing I could fault, even months later looking back. I would no hesitation recommending the Malton for a wedding.
K&L Wedding
Added 3rd Jan 2017
Wedding 20th May 2016
Exceptional service and true professionalism. This is a hotel that has built it's reputation on being a wedding hotel and you can see why - amazing staff, beautiful venue- both inside and outside, flawless service, excellent food. Book your wedding here, and you cannot fail to be disappointed.....
Marie O Mahony
Added 8th Dec 2016
Wedding 7th May 2016
I can't recommend the Malton enough. Emer the wedding coordinator is absolutely outstanding. She was always so helpful and accomodating with any request or query we had. She gave us invaluable help and advice in planning the reception. The decor and ambience in the Malton is beautiful. On the day the quality of food, service and attention to detail was superb. We got such positive feedback from our guests regarding the meal and the service provided by Malton staff. We were extremely happy that we chose the Malton and would highly recommend it.
Sarah McCarthy
Added 14th Jan 2017
Wedding 22nd Apr 2016
The Malton is amazing in every way. Fantastic Hotel,Amazing customer Service 5 stars is not enough! My husband and I were married in The Malton in April The day was perfect I cannot recommend The Malton enough.
Rosemarie Healy
Added 8th Jan 2017
Wedding 29th Dec 2015
I found The Malton lived up to all my expectations. It was a pleasure to deal with them thoughout the organizing of my wedding and on the day. The food and service was exceptional. There was no issue too big or too small for them to sort out. We recently returned for our 1st anniversary and really enjoyed our time at the hotel. They made us feel as special as they did on our wedding day!.
Niamh ní Ghrifín
Added 16th Dec 2016
Wedding 11th Dec 2015
From the word go we were hooked. Emer was fabulous and oh so easy to deal with. Everything was explicitly organised. To say that the day was perfect sounds cliché but it was. If something did go wrong it wasn't noticed! Great communication from the word go. We've been back since and have been made just as welcome. They'd lots of suggestions regarding decor, what guests liked, the run of the day but also listened to ours and took in everything we said. We still have guests comment on the Malton and have even have friends book it as their venue. I'll be recommending the Malton as a venue for years to come. Please check it out.
Annette
Added 20th Dec 2016
Wedding 21st Nov 2015
We were thrilled with our wedding reception at the Malton hotel in November 2015. From the beginning the wedding planner and all staff were so helpful-they were so accommodating when we wanted to arrange our own table centrepieces. The entrance to the hotel was so impressive and was a lovely setting for our guests! The food was amazing, we had a big wedding with 260 guests and everyone was delighted with their meals. The honeymoon suite was amazing and we loved meeting all our family and friends the next day! We would have loved to have had good weather to enjoy the drinks reception outside but as it was the end of November the hotel had the Christmas decorations up which made a very cosy atmosphere. We really enjoyed every second of our wedding at the Malton.
Marion
Added 15th Dec 2016
Wedding 26th Sep 2015
The Malton was an easy choice for us for our wedding. Right from the beginning when we went to view the hotel we knew it was the place for us. We had the most amazing wedding day. From the beautiful hotel to the fabulous food and friendliness of the staff, it is hard to express how wonderful the day was. Everything was first class. Our guest were so impressed too and they still talk about today. What makes the hotel stand out from the rest is the exceptional staff who are second to none. They work tirelessly and attentively all day to make it a special day for the bride and groom and guests. We could not recommend the Malton highly enough. They make it a day to remember x
Katie & Rory Buckley
Added 19th Dec 2016
Wedding 11th Sep 2015
The Malton is an exquisite & elegant hotel. The staff were so courteous & nothing we asked was of any trouble. The food was luxurious & plentiful. We had the best day of our lives & would definitely recommend this hotel to any future bride & groom.
Miriam
Added 3rd Jan 2017
Wedding 4th Sep 2015
We could not have asked for a better or more professional service. Everything was flawless.
Siobhan o Carroll
Added 3rd Jan 2017
Wedding 13th Jun 2015
Could not fault the wedding planners Emer and Madeleine. Response was immediate and also got reminders throughout the process on what we should be doing which was extremely helpful. The service and food was outstanding and we still get comments from our guests regarding the staff and food from the day.
Jo & Des
Added 15th Dec 2016
Wedding 27th Mar 2015
We got married in march 2015,we had the most wonderful experience here,the staff were so helpful and attended to every need,from the morning of our wedding to the time we left it was just perfect.
Liavan Leonard
Added 3rd Jan 2017
Wedding 13th Mar 2015
Food, Service, Venue, Atmosphere! Everything was Fantastic Loved every minute of it. I always wanted to get married here and it was everything i thought it would be and more.
Laura and Trevor Walsh
Added 3rd Jan 2017
Wedding 3rd Jan 2015
I couldn't say enough about this amazing hotel!! From day one we knew it was the perfect venue. Nothing was too much trouble and our guests still compliment it!
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